Hillcrest COVID-19 Call Center
Hillcrest HealthCare System has an established COVID-19 Call Center. Operators are available Monday - Friday, from 8 a.m. to 5 p.m. to answer patient questions, provide support and connect them to a provider. The Call Center line is 918-574-0920.

Hillcrest Medical Center First in Nation to Achieve DNV GL Healthcare Accreditation for Palliative Care

Tulsa, Okla. (July 24, 2018) – Hillcrest Medical Center in Tulsa, Oklahoma is the first hospital in the nation to be certified by DNV GL Healthcare for palliative care services. DNV GL Healthcare introduced a certification for palliative care providers earlier this year. The hospital is affiliated with Hillcrest HealthCare System, which operates seven acute care hospitals across northeast Oklahoma as well as the Tulsa Spine & Specialty Hospital, Oklahoma Heart Institute clinics and Utica Park Clinic. “Certification is a really good way for a specialty practice to meet the gold standard of care,” said Jennifer Clark, M.D., a Hillcrest Medical Center palliative care physician and an advisor to the executive team. “If there’s a hospital claiming to offer a specific service, it should be held to high standards, and their providers should practice at the top of their licenses.” Hillcrest has about 700 patients receiving palliative care, primarily those with cancer, liver disease, congestive heart failure and other serious medical conditions that are life-threatening but not terminal. Palliative care is one of the greatest health care needs among the U.S. population, particularly as people age and chronic illnesses take their toll. Palliative care is usually considered an option for patients who are not terminally ill, but are in poor health from a specific serious medical condition and are not expected to improve. The components of such a program include pain management, closely coordinated care for the patient, discussions about future care planning and psychosocial and spiritual support for both their patient and their family members. There are more than 1,100 palliative care programs operating in more than 1,300 hospitals and other provider settings nationwide, according to data from the National Palliative Care Registry. About 400 new hospital-based programs are introduced every year. Certification brings peace of mind to patients and their loved ones, as well as additional payments from the Medicare program. “We’re extremely excited to have certified Hillcrest Medical Center for palliative care services,” said Patrick Horine, president of DNV GL Healthcare. “We expect many more certifications to following in the coming months and years.” For more information, visit hillcrestmedicalcenter.com. ### About Hillcrest HealthCare System Serving communities throughout eastern Oklahoma, Hillcrest HealthCare System (HHS) includes Hillcrest Medical Center, Hillcrest Hospital South, Oklahoma Heart Institute, Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Tulsa Spine & Specialty Hospital, Oklahoma Heart Institute and Utica Park Clinic. Across its hospitals and health care facilities, HHS offers 1,184 beds and employs a team of more than 6,300. In 2017, HHS provided more than $65 million in unfunded care and supported local nonprofit and community organizations through more than $1.2 million in contributions. About DNV GL Healthcare DNV GL is one of the world’s leading certification bodies. We help businesses manage risk and assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. We combine technical, digital and industry expertise to empower companies’ decisions and actions. Within healthcare we help our customers achieve excellence by improving quality and patient safety through hospital accreditation, managing infection risk, management system certification and training. With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.