Hillcrest CareLink
What is CareLink?
CareLink is an Epic application designed for use by non-affiliated community providers to access their patients’ records. This group includes referring physicians and members of their clinical, billing and coding staff; non-affiliated sub-acute and post-acute facilities, including their case managers; and health plans. In other words, CareLink is for more than just physicians!
When you refer a patient to any facility within the Hillcrest HealthCare System, you'll have access to your patient's complete record, including:
- Patient Chart Review: Office visits, inpatient and ER encounters. Filters are available so you can locate information quickly and accurately.
- Event Monitoring: Receive notifications when medical events occur with your patients.
- Patient Chart Notation: Send notes to be added to your patient's chart.
- Documents and Images: Upload and have them added to your patient's chart.
- Electronic Images and Labs: Order MRIs, CTs, x-rays, mammograms, etc.
- Electronic Referrals: Monitor referral status within any department or specialty.
- Upcoming Appointments: Review your patients' upcoming appointments.
- Customized Views: Adjust settings to view the information you need most often.
Tablets must use iPad Safari or Android Chrome browsers.
CareLink’s “In Basket” does more than just send you notifications; you can communicate with other providers, make requests and stay connected while your patient is in our care.
Get access to CareLink
- Visit carelink.hillcrest.com and click "Request New Account".
- Select "Request Access for a New Site" for a new clinic or "Request Access for a New Post-Discharge Care Site" for a new post-acute group.
- Compete the new site information and click next. Complete the site administrator user information on the next page and submit.
- The CareLink user will be notified via email when the account is ready along with login information.
*If requesting for a new user at an existing site, contact your site administrator to submit the request via their CareLink login.
For additional assistance, call 855-525-8770.
EpicCare Link Quarterly Training
- Thursday, April 17, 2025 @ 2:00pm CST
- Thursday, July 17, 2025 @ 2:00pm CST
- Thursday, October 16, 2025 @ 2:00pm CST
- Thursday, November 13, 2025 (May2025 upgrade) (tentative) @ 2:00pm CST
- Thursday, January 15, 2026 @ 2:00pm CST
For additional assistance, call 855.525.8770.